Advice centre
Advice after an accident and for your repairs
Clear answers to the questions we hear every week, written by the team that has been repairing vehicles since 1997. No jargon, no hard sell.
What to do after a car accident?
The right moves in the right order, from getting safe to having your vehicle taken care of, without panicking.
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Read the guide →Choosing a collision repair shop
The questions to ask, the trust signals to look for, and what changes when your insurer recommends a shop.
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Read the guide →How does an auto insurance claim work?
The process demystified step by step: opening the file, estimate, deductible, work authorization and hand-over.
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Read the guide →These guides are informational: coverage, deductibles and eligibility vary with your policy and your file. For your specific situation, confirm with your insurer, and call us whenever you want us to look at your vehicle.
Just been in an accident?
Skip the reading: we take it from here, right now.