We’re with you
Insurance and Claims
An accident is stressful enough. We guide you through your claim and can coordinate the file with your insurer, so you don’t have to run around.
24/7 accident emergency
This emergency line is provided by Beaucage Carrossier: we help you take the first steps.
How it works
How an insurance claim works
Five steps, from the first call to handing back the keys. We tell you where your file stands at every point, no jargon.
Contact us
Call us or fill out the form. If needed, our 24/7 towing service will pick up your vehicle.
Damage assessment
We inspect your vehicle and prepare the repair estimate.
Coordination with your insurer
We deal directly with your insurer to keep your claim moving.
Courtesy vehicle
One of our 80 courtesy vehicles is lent to you, subject to availability and the eligibility of your file.
Repairs and hand-back
We repair your vehicle, check the quality and hand it back to you, covered by the CarrXpert warranty.
One point of contact
What Beaucage can coordinate
Depending on your coverage and your claim, we can take on the coordination of these steps, so you don’t have to run between the insurer, the shop and the rental counter.
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Communication with your insurer
We can deal directly with your insurer to follow up on your claim.
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Damage estimate
We inspect the vehicle and prepare the estimate for your file.
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24/7 towing
Vehicle not drivable? Our towing service can bring it to the shop, day or night.
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Courtesy vehicle
A vehicle can be lent to you during the repairs, subject to availability and the eligibility of your file.
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Repairs
Body work, paint, glass: our teams get your vehicle back in shape.
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Vehicle hand-back
Quality check, then we hand back the keys, with the CarrXpert warranty.
Insurers
Partner insurers
We work with these insurers and are a member of several of their recognized networks. Our presence in these networks helps coordinate your claim with your insurer; terms vary depending on your coverage and your claim.
Each name links to the insurer’s official website, in a new tab.
Your insurer isn’t on the list? You generally keep the choice of your repair shop.
Good to know
Your shop, your choice
Even if your insurer recommends a shop, you generally keep the choice of where your vehicle is repaired. If you choose Beaucage Carrossier, simply tell your insurer: we take it from there with them.
During the repairs
A courtesy vehicle so life goes on
We have a fleet of 80 courtesy vehicles serving our two locations, in Sherbrooke and Granby. A vehicle is lent to you while yours is being repaired, subject to availability and the eligibility of your file. Mention it on your first call: we look into it with you at the same time as the claim.
Frequently asked questions
- Can I choose my own body shop?
- Even if your insurer recommends a shop, you generally keep the choice of where your vehicle is repaired.
- Do you deal directly with my insurer?
- We can coordinate your file directly with your insurer: communication, estimate and claim follow-up. Terms vary depending on your coverage and your claim.
- Will I have a vehicle while mine is being repaired?
- We have a fleet of 80 courtesy vehicles serving our two locations. A vehicle is lent to you subject to availability and the eligibility of your file.
- My vehicle won’t drive, how does it get to the shop?
- Our 24/7 towing service can bring your vehicle to the shop, day or night, seven days a week, and we coordinate the next steps with your insurer.
- What should I do right after an accident?
- Get to safety first, then call us: we’ll tell you what to do next. Our guide "I’ve been in an accident" walks you through it step by step.
- My insurer isn’t on your list, can you still help me?
- Yes. We work with most insurers in Quebec. Call us with your insurer’s name and we’ll go over the next steps with you.
- Where do the repairs happen?
- At our Sherbrooke and Granby shops. You pick the location that works for you, and the courtesy vehicle fleet serves both.
Ready to get your vehicle back in shape?
Write to us or give us a call. We’ll look at your file and get back to you quickly.